Help & support
Draft: this text is still to be written by the business.
Something not working? Write to the Travel eSIM team at support@example.com and we'll help you get connected.
What to include
- Your order number: it's on My eSIMs and in your confirmation email
- The email address you used to buy
- Your phone model, and the country you're in now
- A screenshot of any error message
Before you write
- Check that your phone supports eSIM and is unlocked: see Is my phone compatible?
- Open My eSIMs for your install codes, activation date and data left
Response times
To be written by the business: support hours and how quickly we answer.